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Earlier this year, we launched AI Inbox in Gmail which helps users catch up on what matters most. Starting today, we’re expanding AI Inbox to paid Google Workspace users. By highlighting key actionable to-do’s and summarizing priority work updates across your emails, AI Inbox makes it easier to stay on top of daily business workflows.
AI Inbox’s core capabilities:
- Suggested to-dos: Automatically extracts action items, deliverables, and deadlines embedded within email conversations. Teams and business leaders gain clear visibility into critical follow-ups without manual note-taking or scanning through dense threads.
- Topics to catch up on: Delivers clear, context-rich summaries of your most important topics, across multi-message threads and rapid back-and-forth discussions. Users can reference this section to get caught up on the latest key decisions and status changes.
Getting started
- Admins: There is no admin control for this feature.
- End users: Eligible users can access AI Inbox directly within the Gmail desktop client or mobile app menu. Use our Help Center to learn more about AI Inbox.
Availability
- Business: Business Starter, Standard, and Plus
- Enterprise: Enterprise Starter, Standard, and Plus
- Education: AI Pro for Education
- Other Editions: Frontline Plus
Note that this feature is currently only available to users in the US with EN-US as their language.
Rollout pace
- Rapid Release domains: Gradual rollout (up to 15 days for visibility) started on October 12, 2026
- Scheduled Release domains: Gradual rollout (up to 15 days for visibility) starting on October 26, 2026
Note: AI Inbox will rollout later to Starter and Education editions in the coming months.
Resources
- Google Help: Manage to-dos & topics with AI Inbox
- Keyword: Gmail is entering the Gemini era
Fuente: Google Workspace Updates
