In June, we launched Carrier Link in 20 countries where Google Voice service was not otherwise available. Today, we are making Carrier Link available in an additional 14 countries (the US, Canada, and much of Europe). Previously, customers in these countries could purchase Google Voice with a first party calling plan provided by Google. Now, customers who want the simplicity and features of Google Voice, but would prefer to use it in combination with a calling plan purchased from a local carrier can do so.
Our partners Southlight Services, Gamma Communications, Tata Communications & Telefonica Global Solutions have collaborated with Google Voice to offer these services in these countries.
Carrier Link allows Workspace customers to easily add phone numbers and calling plans from a certified local carrier, leveraging a pre-configured multi-tenant implementation of SIP Link.
This simplifies the process of setting up a cloud phone system, allowing customers to make and receive calls with payment handled by their local carrier and minimal configuration. Carrier Link is especially helpful for small businesses that want a reliable connection without the hassle of setting up their own hardware.
Getting started
- Admins: Contact one of our Carrier Link partners to get started. They will provision the SIP Link licenses and phone numbers, which you can then assign to users, desk phones, auto-attendants, and ring groups. Visit the Help Center to learn more about Carrier Link requirements.
- End users: There is no end user action required.
Rollout pace
- Rapid Release and Scheduled Release domains: Gradual rollout (up to 15 days for feature visibility) starting on October 8, 2026
Availability
- Available to Workspace customers with Google Voice Starter, Google Voice Standard, or Google Voice Premier subscriptions
Resources
- Google Workspace Admin Help: How Carrier Link works
- Google Workspace Admin Help: Set up Google Voice
- Google Workspace Admin Help: Manage Carrier Link Number
- Google Workspace Admin Help: Set up Voice desk phones for your organization
- Google Workspace Admin Help: Set up an automated attendant
- Google Workspace Admin Help: Set up ring groups
- Google Workspace Updates Blog: Use SIP Link to link phone numbers from local carriers to Google Voice
Fuente: Google Workspace Updates



