Google Workspace customers can now deploy the Now Assist Virtual Agent for Google Chat integration directly from the Getting startedAdmins: ServiceNow admins need to install the Google Chat plugin 3.0 and link their Google Chat with ServiceNow. Workspace admins can then deploy the Now Assist Virtual Agent on their users’ behalf. Visit the Help Center to learn more about installing Marketplace apps for your organization.End users: End users need a ServiceNow account to use this app. They can search for the Now Assist Virtual Agent in Google Chat under Apps > Find apps or visit the Google Workspace Marketplace to install the Now Assist Virtual Agent.Rollout paceRapid Release and Scheduled Release domains: Available nowAvailabilityAvailable to all Google Workspace customers, Workspace Individual Subscribers, and users with personal Google accounts. To utilize this feature, customers must have both ServiceNow and Google Chat. Note that Now Assist capabilities require an additional license from ServiceNow.ResourcesServiceNow Help Center: Activate Now Assist in Virtual Agent for Google ChatServiceNow Help Center: Conversational Integration with Google ChatGoogleWorkspace Updates Blog: Effortlessly work with ServiceNow data across Google Chat and Sheets
Google ChatGoogle Workspace MarketplaceRapid ReleaseScheduled ReleaseTECHNOLOGY

